Privacy Policy

This Privacy Policy describes how Bhoomika Sarees ("we," "us," or "our") collects, uses, processes, and protects your Personal Information (PI) and Sensitive Personal Data or Information (SPDI) when you visit, use our services, or make a purchase from our website, support@bhoomikasarees.com (the "Site").

By using our Site and services, you hereby consent to our collection, use, and sharing of your information as described in this Privacy Policy.

We collect information directly from you, automatically when you use the Site, and sometimes from third parties.

We collect and use your information strictly for the purposes outlined below, and only as necessary to provide our services and comply with the law:

We do not sell, trade, or rent your Personal Information to third parties. We will only share your information with third parties in the following limited circumstances:

• Service Providers: We share necessary PI and SPDI (for payment) with trusted third-party vendors who perform services on our behalf, such as:

  • Payment Gateways: To process your transactions securely.
  • Logistics & Courier Partners: To deliver your order.
  • IT & Hosting Providers: To maintain the security and functionality of our Site.
• Affiliates & Business Transfers: We may share information with our parent company, subsidiaries, or affiliates. If we are involved in a merger, acquisition, or asset sale, your PI/SPDI may be transferred to the new entity.
• Legal Compliance: We will disclose your information when required to do so by law, court order, or governmental request, including to the Grievance Officer for dispute resolution, or to regulatory bodies under the IT Act, SPDI Rules, or CP Rules.
• With Explicit Consent: We may share your information with any other third party with your explicit, specific, and unambiguous consent.

In line with global privacy principles and the forthcoming DPDP Act, you have the following rights over your data:

• Right to Access: You may request a summary of the Personal Information we hold about you.
• Right to Correction: You have the right to request the correction of any inaccurate or incomplete Personal Information we hold.
• Right to Withdraw Consent: You have the right to withdraw your consent for any non-essential data processing (e.g., marketing communication) at any time.
• Right to Grievance Redressal: You have the right to report any discrepancies or grievances regarding the processing of your information to our Grievance Officer.

To exercise any of these rights, please contact our Grievance Officer as detailed in Section 7.

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

• Functionality Cookies: Used to remember your preferences (e.g., shopping cart items, log-in status).
• Analytical Cookies: Used to analyze how users interact with our Site, which helps us improve performance and user experience.
• Advertising Cookies: Used to deliver relevant advertisements to you.

By using our Site, you consent to the use of cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We are required to designate a Grievance Officer to address any discrepancies and grievances you may have regarding the processing of your information.

Redressal Timeline: The Grievance Officer is responsible for addressing your complaints expeditiously and within one month from the date of receipt of the grievance.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.